Shipping

Do you ship internationally?

Sorry, we do not currently ship outside of the United States. Please contact us directly to see if there might be a local distributor or some other way to purchase Sprout Living in your country!

Which carrier will my package be shipped through?

Orders shipping within the continental US will be sent via UPS SurePost or UPS ground depending on weight. Orders shipping to P.O. Boxes will be sent via USPS. Orders shipping to AK, HI, or PR will be sent via USPS or priority mail depending on weigh

Can I expedite my order?

In most cases, yes! If you need your product sooner than normal, please contact us through our email [email protected] to discuss upgrading your shipping and any associated costs!

What is Route?

Route is a shipping insurance company that covers packages that are lost, stolen, or damaged in transit.

How do I file a Route claim for lost, stolen, or damaged orders?

You can easily file a claim through claims.route.com. This process takes a minute or less.

Do you cover lost or stolen packages not protected by Route?

We will always do our best to resolve issues as quickly as possible. By purchasing Route Package Protection, completing a claim is only a click away, and your claim is processed within 48 hours. With Route, there's no need to reach out to us to resol

What if my Route replacement order is lost?

Any replacement orders that are placed by Route are still insured by Route. You can also request a full refund.

Do you ship outside of the continental US?

Yes, we do! It's a flat rate of $25 to ship any order under 5b outside of the continental/contiguous United States(Hawaii, Alaska, Virgin Islands or Puerto Rico) via USPS. It's a flat rate of $50 to ship any order over 5-15b outside of the continenta

Shipping Policy

For "One-Time Purchase" orders, the shipping is waived when the order is over $60 after all discounts are added! As for Subscription orders, the shipping is waived when the order is over $50, also after all discounts have been added! Please note, if

Do you ship to Canada

Unfortunately we do not ship to Canada at this time. Please feel free to connect with our team via live chat or at [email protected] for further assistance.