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Sprout Living

Find answers to your questions at the Sprout Living Help Desk! Get support on orders, products, ingredients, subscriptions and more.

Sprout Living Help Desk

Do you ship internationally?

What is your shipping policy?

Do you ship outside of the continental US?

What is SavedBy Package Protection?

How do I file a SavedBy claim for lost, stolen, or damaged orders?

Shipping

How do I make a return?

What should I do if my refund is not reflected in my bank account?

What is your refund policy?

Returns & Refunds

How much caffeine is in Sprout Living products?

Where are your ingredients sourced?

What is the Amino Acid profile on your Epic Protein?

Which products do not contain any stevia?

Why do your products have the Prop65 warning?

What sweeteners do you use on your proteins?

Are your products Whole30 Approved?

What is the Amino Acid Profile on your Simple Protein?

What’s the difference between Epic Protein and Simple Protein?

Are the products tested for heavy metals?

Does Sprout Living make products without any sweeteners?

Are Sprout Living products organic?

What's Epic Protein's most recent formula change?

What’s the difference between the Epic Protein line and the Epic Protein Premium line?

Product Information

How should the products be stored?

What is the shelf life of your products?

How long does the product remain safe and in good condition for use after the package has been opened?

Storage

How do I cancel my subscription?

How do I apply a discount to my subscription?

How do I add a product to my subscription?

How do I manage my subscription?

How do I update the payment information on my subscription?

Can I pause my subscription?

Subscription

Are all of your products vegan?

Are your products certified kosher?

Are your products gluten-free?

Are your products soy-free?

Health

How can I place an order?

Do we offer free samples to customers?

How can I apply my discount code to my order?

What payment options are available when ordering?

I’ve placed my order but I need to make a change, what can I do?

What does my order status mean?

Ordering-

Wondering when your goodies will arrive? Get the scoop on shipping and tracking.

Not loving your purchase? No worries—learn how to return or exchange it.

Curious about what’s inside? Get the details on our ingredients and benefits.

Keep your proteins fresh and tasty—here’s how to store them like a pro.

Set it, forget it and never run out—manage your subscriptions here

Find out how our products fit into a healthy, happy lifestyle.

Snag your favorite products with ease—here’s how to order and pay!

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