Sprout Living

<p><span id="isPasted" style="color: rgb(0, 0, 0); font-family: Raleway, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.6px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">You can easily file a claim through&#xA0;</span><a href="http://claims.route.com/" style="box-sizing: inherit; background-color: rgb(255, 255, 255); color: var(--color-body); font-family: Raleway, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.6px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;" target="_blank">claims.route.com</a><span style="color: rgb(0, 0, 0); font-family: Raleway, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.6px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">. This process takes a minute or less.&#xA0;</span></p>

You can easily file a claim through claims.route.com. This process takes a minute or less.

How do I file a Route claim for lost, stolen, or damaged orders?

Shipping

How long will it take for my order to arrive?

What does my Order Status mean?

Can I modify my order after it is placed?

Can I order your products outside the United States?

Where can I buy your products?

How can I place an order?

Do you offer samples?

How do I become an authorized reseller?

Do you ship internationally?

Why am I not receiving the discount for signing up as a member?

How do I cancel my subscription?

Ordering

Which carrier will my package be shipped through?

Can I expedite my order?

What is Route?

Do you cover lost or stolen packages not protected by Route?

What if my Route replacement order is lost?

Do you ship outside of the continental US?

Shipping Policy

Do you ship to Canada

Can I return or exchange my product?

Returns

Are your products third-party tested?

Should I worry about high temperatures affecting the product?

How are the pumpkin seeds processed into a powder?

What happens if I accidentally consume the silica packet inside the product?

Are all products safe in pregnancy and while breastfeeding?

Are your products produced using hexane?

Do your products contain sulfites?

Are your products nut-free?

Are your products soy-free?

Are your products gluten-free?

Are your products certified kosher?

Are your products non-GMO?

Do any of your product contain caffeine?

Are your products raw?

Where are your ingredients sourced?

What is a superfood?

Do your products need to be refrigerated?

What is the sodium content in the Italian Truffle Almonds?

Are your ingredients sprouted?

Which powder is a good meal replacement?

Amino Acid profile

Which products do not contain any stevia?

Product Information

How should the products be stored?

What is the shelf life of your products?

Storage

How do I earn credit?

How do I use my credit?

Are credits applied to subscriptions?

Can I use a discount code as well as my credit?

Rewards

Wholesale

Unanswered questions?

What should I do if I need help or have questions?

Company

How do I file a Route claim for lost, stolen, or damaged orders?Updated a year ago