Returns & Refunds
Not loving your purchase? No worries—learn how to return or exchange it.
How do I make a return?
To initiate a return request, please fill out our Return Form. Our team will review your request and provide you with an email containing all relevant information regarding the refund/return process. Please note that we adhere to our policy guideline
What should I do if my refund is not reflected in my bank account?
If your order was canceled and you were notified that a refund has been issued, please allow a few business days for the funds to appear in your bank account. Processing times may vary depending on your bank. You will receive a refund confirmation em
What is your refund policy?
We aim for your satisfaction and may refund orders or provide a store credit within 30 days of purchase, within reason. There are exceptions, which can be found below. Sprout Living reserves the right to deny excessive returns or abuse of the system.