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Ordering

How long will it take for my order to arrive?

We ship orders from Ogden, Utah using various carriers. Please note that we only ship orders placed on business days before 2 pm (CST). Depending on the carrier and destination, it may take up to 8 business days for your order to be delivered. If you

What does my Order Status mean?

If your order is marked as Fulfilled, this means that your order has already shipped, and tracking information should have been emailed to you at the email address provided during checkout. If you are missing tracking information, feel free to email

Can I modify my order after it is placed?

In situations where an order has not yet been shipped, customers can make modifications to their order by contacting us at [email protected]. Despite an "unfulfilled" status being indicated, the order may have already been shipped and is awaiting

Can I order your products outside the United States?

Sorry, we do not currently ship outside of the United States. Please contact us directly at [email protected] to see if there might be a local distributor or some other way to purchase Sprout Living in your country!

Where can I buy your products?

Our products are carried by many retail stores throughout the country. For an up-to-date list or to find the nearest one to you, please contact us at [email protected].

How can I place an order?

Orders can be placed directly through our website – visit the Products section here – or feel free to contact us at [email protected] or call us directly at 888.633.5984 to order over the phone!

Do you offer samples?

As a smaller company, we’re unable to provide complimentary samples. But we do offer Sample Kits that contain a wide variety of our single-serving packets in all our different flavors! The best thing is they ship for free!

How do I become an authorized reseller?

Please refer to our Wholesale page at www.sproutliving.com/wholesale-program/ or email us at [email protected] for further assistance!

Do you ship internationally?

Sorry, we do not currently ship outside of the United States. Please contact us directly at [email protected] to see if there might be a local distributor or some other way to purchase Sprout Living in your country!

Why am I not receiving the discount for signing up as a member?

We're sorry to hear that you have had an issue with receiving your member discount. In order to assist you further, please make sure that you have successfully registered your account. If you have registered and are not seeing the discount, kindly re

How do I cancel my subscription?

We are very sorry to see you go! You can always email us at [email protected] and let us know if there is any further assistance we might provide! If there is nothing we can do about it, you can always manage your subscription through our Account

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